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Adopted by the Title Insurance (C) Task Force July 30, 2015
How to Buy Title
Insurance in
[Insert State]
This guide:
Covers the basics of title insurance.
Explains the need for title insurance.
Offers tips to shop for title insurance
and closing services.
Gives you questions you should ask
before you buy title insurance.
[Name]
[DOI Logo]
[Superintendent of Insurance]
[DOI Website Address]
Drafting Note: This template has been developed for state departments of insurance who are
interested in providing a consumer education publication regarding title insurance. The
template was developed as a comprehensive guide that can be edited/personalized to meet the
individual needs of a state.
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Table of Contents
Introduction Page 3
Buying or Refinancing a Property Page 3
What is Title Insurance, and What Does it Cover? Page 4
Two Types of Title InsuranceOwner’s and Lender’s Policies Page 4
What Doesn’t Title Insurance Cover? Page 4
Who Sells Title Insurance? Page 5
The Right to Choose Your Own Title Agent/Company Page 5
Who Pays for Title Insurance? Page 5
What Does Title Insurance Cost? Page 6
Ask if You’re Eligible for Discounts Page 6
The Difference Between Title and Homeowners Insurance Page 6
Questions to Ask Before You Buy Title Insurance Page 6
The Real Estate Closing Page 7
Closing Agents Page 8
Questions to Ask When You Choose a Closing Agent Page 8
Closing Protection Letters Page 8
Shop Around for Title Insurance and Closing Services Page 8
Cost Comparison Chart Page 9
Final Tips to Remember Page 10
How to File a Title Insurance Claim Page 10
The [INSERT DOI NAME] is Here to Help Page 10
Other Resources Available Page 11
Disclaimer:
The information included in this publication is meant to serve as a guide and is not a substitute for legal
or professional advice. Please contact a professional if you have any questions.
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Introduction
A real estate transaction may be one of the largest investments you’ll ever make. Because the decisions you
make when you buy or refinance a home can have effects for years to come, it’s important to take time to learn
about the process so you can make good decisions.
You may want to hire a licensed professional to help you with the many steps to buy or refinance a home or
piece of property. Before you agree to do business with anyone, however, be sure the individual is qualified
and licensed.
Buying or Refinancing a Home or Property
So you’re ready to buy or refinance a home or piece of property. Now what?
If you’ve found the perfect home or property and the seller has accepted your offer, the next steps will most
likely be:
You’ll get a loan from a mortgage lender.
A professional will inspect and appraise the home or property.
You’ll choose an individual or business, known as a closing agent, to organize and finalize your real
estate transaction.
You’ll choose a “closing date” to sign paperwork and take ownership of your new home.
You’ll buy homeowners insurance through a licensed property and casualty insurance agent.
You’ll decide if you need flood and/or earthquake insurance, which you can buy through a licensed
property and casualty agent.
You’ll decide if you’ll need title insurance, which you can buy through a licensed title agent or
company.
A professional may “survey the property. A survey is a professional drawing of the property’s
boundaries. It also shows where a home is located on the property.
You may be able to buy a home warranty that covers the mechanical breakdown of individual parts of
a home, such as the electrical and plumbing systems. A warranty doesn’t cover the home’s structure,
may or may not cover appliances, ends at a specific point in time (for example, one year) and has
exclusions and limitations that you should review. Home warranties might not be regulated as
insurance in your state.
A final walk through of the home you’re buying will be scheduled.
You’ll sign legal paperwork to finalize your new loan.
Drafting Note: States may consider including additional types of catastrophe insurance such as wildfire
coverage depending on the exposures common to their region.
If youre refinancing your home or property:
You’ll get a new loan from a mortgage lender.
A professional may inspect and appraise your home or property.
You’ll give the lender information about your homeowners, flood and/or earthquake insurance
coverage.
You’ll decide if you need title insurance, which you can buy from a licensed title agent or company.
A closing date will be selected.
You’ll sign legal paperwork to finalize your new loan.
When you buy or refinance a home or piece of property, you’ll need to decide whether to buy title insurance.
What is title insurance? Why do you need it? This guide will answer those questions and more.
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What is Title Insurance, and What Does it Cover?
A title documents your legal ownership or interest in property.
Title insurance is an insurance policy that covers past title problems that come up after you buy or refinance a
property.
Lost, forged or incorrectly filed deeds, property access issues and liens on a property are just a few of the title
problems that could come up after you buy or refinance a home or piece of land.
For example, if you received a letter telling you there’s an unpaid mortgage on the property you just bought,
you could submit a claim to your title insurance company. The title insurance company would pay the legal
costs to settle the dispute and/or to resolve the problem.
Without title insurance, you might have to pay all of the legal costs to settle the dispute. And if you lose the
dispute, you could lose money, the equity you have in your home, and possibly ownership.
Two Types of Title InsuranceOwner’s and Lender’s Policies
There are two types of title insurance policies:
An Owner’s Policy
A Lender’s Policy
An owner’s policy protects you for the full price you paid for the home plus legal costs if a past title or
ownership issue comes up after you buy your home. An owner’s policy is issued for the amount you paid to
buy your home, and the policy will cover you as long as you own an interest in the property. You are not
required to purchase an owner’s policy, but if you choose not to, you may lose the money you’ve paid for your
home.
If a basic owner’s policy doesn’t cover a specific title issue, often you can add coverage, known as a policy
endorsement. For example, if you’re buying a new home and the owner’s policy doesn’t cover claims (often
known as a mechanic’s lien) filed by a contractor, you can add a policy endorsement to ensure you are
covered. Some endorsements are free while others can be added for an additional fee.
An enhanced owner’s policy, which has a higher level of coverage than a standard owner’s policy, also may be
available in your area. Enhanced owner’s policies cost about 20% more than a standard owner’s policy, but
they cover extra risks. An enhanced owner’s policy also may continue to provide coverage after a property has
been transferred.
If you borrow money to buy your home or property, your lender is likely to require you to buy a lender’s
policy. A lender’s policy only protects the lender if a title or ownership problem comes up after the property is
purchased. A lender’s policy is issued for the amount of the mortgage, and the coverage goes down as you pay
down your loan. Unlike an owner’s policy, the lender’s policy ends when you pay off your mortgage. You may
be expected to pay the premium for a lender’s policy.
Because a lenders policy only protects the lender from title problems, youll also need an owner’s policy if
you want to protect yourself.
What Doesn’t Title Insurance Cover?
Title insurance policies do not cover ownership issues that come about after you’ve bought a home.
For example, if your neighbor builds a fence on your property after you’ve bought your home, your title
insurance policy will not cover the costs to settle the dispute.
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Also, most title insurance policies don’t cover issues such as easements, boundary line disputes, zoning
violations and air or mineral rights.
Your title insurance policy may spell out other issues that won’t be covered. And if there’s a title issue specific
to the home youre buying or refinancing, your title policy may not cover it. Ask for a list of what will and
will not be covered, and be sure to read your policy.
Who Sells Title Insurance?
Only licensed title insurance companies, agencies and agents can sell title insurance in [INSERT STATE].
Drafting Note: If a state permits other individuals and entities to sell title insurance, this sentence should be
amended to include those parties.
You can buy title insurance directly from a title insurance company or a title agent who sells title insurance for
a company.
The Right to Choose Your Own Title Agent/Company
A good time to shop for title insurance is when you choose a real estate agent, and a lender has prequalified
you for a loan. You’ll have an idea of the price you can pay for a home/property and a title insurance agent or
company can use that information to estimate your title insurance costs.
There are several ways you can find a title insurance agent or company:
You can ask the sellers who they used when they bought the home.
You can check the [INSERT NAME OF DOI] website, [INSERT WEB ADDRESS].
You can look up title insurance agents, agencies and companies in the phone book.
You can check online for title insurance agents, agencies and companies in your area.
You can ask for recommendations from your real estate agent, attorney, mortgage lender, financial
institution or builder.
If your real estate agent, attorney, builder or lender offers to arrange title insurance for you, or suggests you
use a specific title agent or company, ask if they have a business arrangement with the title company or agent
theyre recommending and if they’ll make money from the referral. Federal law requires real estate
professionals, title agents and lenders to tell you about any business arrangements they may have.
Also, beware of statements such as:
“Everyone charges the same price.”
“We’ll give you a discount on something else if you use our title agent.”
“If you choose another title agent, your purchase may be delayed.”
These types of statements may be used to convince you to give up your right to choose a title agent or
company, and you may pay more for title insurance than if you had shopped around.
Who Pays for Title Insurance?
If you’re buying a home, who pays for title insurance depends in part on local custom. It may be something,
however, that you can negotiate with the seller of the property. When buying a home, be sure to ask your real
estate agent what the custom is in your area and if you’ll likely be the one to pay for title insurance.
You have the right to shop for and choose your provider of title insurance and
settlement services
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If you’re refinancing your home, it’ll be your responsibility to buy and pay for the title insurance policy.
A title insurance policy is paid for with a one-time premium payment.
What Does Title Insurance Cost?
The cost of title insurance is usually tied to the value of the home.
If you’re buying an owner’s policy, the price of your policy will depend on the home’s selling price.
The price of title insurance also can include more than just insurance. One cost included in the price is a title
search. When a title search is conducted, a title agent or company reviews local records, such as deeds,
mortgages, wills, divorce decrees, court judgments and tax records looking for any title issues with the
property. In [INSERT STATE NAME], a title search must be done before a company can issue a title
insurance policy.
If you’re buying a lender’s policy, the price of title insurance will depend on your loan amount.
Ask if You’re Eligible for Discounts
When you buy title insurance, ask if you’re eligible for any discounts.
If there was a previous title policy on the home (because the home changed owners or you’re refinancing), you
may get a discount known as a “reissue rate.
If you decide to buy both an owner’s and lender’s policy, you may get a discount if you buy both policies
together.
The Difference Between Title and Homeowners Insurance
Title insurance is different from homeowners insurance.
Title insurance protects you against past title problems. Homeowners insurance protects you against
future issues that cause damage to your home or personal property. Homeowners insurance also limits
your personal legal responsibility (or liability) if someone is injured while they’re on your property.
Licensed title agents and companies sell title insurance. Insurance agents licensed to sell property, and
casualty insurance sell homeowners insurance.
You pay the premium for title insurance with a one-time payment, when you buy or refinance a home.
A homeowners insurance policy is paid for on an ongoing basis and is up for renewal each year.
Homeowners insurance does not protect your ownership in the property and does not replace the need
for title insurance.
Questions to Ask Before You Buy Title Insurance
When you shop for title insurance, be sure to ask the title agent or company the following questions:
How long have you been licensed to sell title insurance in [INSERT STATE]?
What title insurance company do you sell policies for?
Are title insurance premiums regulated in [INSERT STATE]?
Are any discounts available?
Are you related or affiliated in any way with my real estate agent, mortgage lender, builder, or
attorney?
Will anyone be paid a referral fee or commission or be compensated if I buy title insurance from you
or a company you represent?
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In addition to title insurance premiums, what other fees and charges will I pay?
What policy endorsements are available?
Do you charge a cancellation fee if I don’t buy title insurance from you after you do a title search?
Will I need to pay for a survey before you can sell me title insurance?
The Real Estate Closing
The last step to buying or refinancing a home / property is known as the closing.
Shortly after the seller accepts your offer to buy their home or the lender approves your refinancing, a closing
date will be set.
A closing can be done in person, electronically or by mail. As part of the closing, you’ll be asked to sign the
legal paperwork required to finalize the real estate transaction. On the day of the closing, you (as well as the
seller) will be expected to pay any money owed.
If an in person closing is scheduled, expect the closing to last an hour or two. In addition to you, the seller, real
estate agent(s), attorney, title agent and lender may attend the closing.
During the closing, you’ll be signing documents that are legal binding contracts. Take time to understand what
they mean. If you don’t understand something, ask someone to explain it to you, or ask for time to contact a
trusted friend, family member, attorney or advisor for help.
One document you’ll be asked to review and sign is the closing disclosure. The closing disclosure shows all of
the money to be paid to complete the transaction. Some of the costs listed on the closing disclosure will
include:
Outstanding mortgages to be paid.
Money to be exchanged between the buyer and seller.
The amount of the new loan(s).
Loan origination charges.
Property appraisal fees.
Credit report fees.
Real estate agent fees.
Tax preparation fees.
Taxes owed.
Escrow funds.
Title insurance premiums.
Courier fees.
Settlement or closing fees.
Closing protection fees.
Document or recording fees.
Federal law gives you the right to see the closing disclosure at least three business days before closing. Its
highly recommended that you ask for a copy of the closing disclosure ahead of time so you have a chance to
review it and ask questions.
If everything isn’t in order by your scheduled closing date, your closing date may be moved to another date.
After the closing, you’ll be given copies of all the documents you signed.
Make sure you understand what youre being asked to sign.
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Closing Agents
Closing agents handle real estate closings and coordinate all of the steps required to make the real estate
transaction official. Theyre responsible for getting mortgage and loan pay-off amounts from the seller’s
lender(s) and the amount of property taxes owed. They also give instructions to the buyer and seller, hold
money until the home’s title is transferred, prepare documents for the buyer and seller to sign, pay out money
owed and file documents with the county recorder, who updates records to show a property has changed
owners.
Some title agents do more than just sell title insurance. They also conduct real estate closings by serving as a
closing agent. Their responsibilities as a closing agent are separate from what they to do as a title agent.
Other professionals, such as attorneys, also can be closing agents.
Questions to Ask When You Choose a Closing Agent
When you choose a closing agent, be sure to ask the following questions:
Can you give me a list of all the fees and charges I would pay if you were my closing agent?
What fees and charges are negotiable?
Are your closing staff licensed title insurance agents?
How and when do you conduct closings?
Who will handle my closing?
When will you give me a copy of the settlement statement?
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Do you have references or testimonials available?
Do you offer closing protection coverage?
How much does closing protection cost?
Closing Protection Letters
Title insurance doesnt protect the lender or buyer against mistakes made during the closing, or if money is
stolen or paid to the wrong parties. For an added fee, title insurance agents and companies that conduct real
estate closings offer closing protection letters. If you buy a closing protection letter, the title insurance
company will reimburse you for any money you lose from negligence, fraud, theft of funds or errors the
closing agent made. Without this, you’d have to sue the agent to get back any money lost.
If you buy closing protection coverage, be sure to ask for a copy of the closing protection letter for your
records.
Drafting Note: States who do not require closing protection should delete this section.
Shop Around for Title Insurance and Closing Services
As rates and fees for title insurance and closing services may vary, you should shop for title insurance and
closing services. Use the chart that follows to learn how much you’ll be charged for certain rates, fees and
services.
Just as you have the right to choose a title agent or company,
you also have the right to choose your closing agent.
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Cost Comparison Chart
Company Name
Company Name
Company Name
Title Insurance
Premium Price (Lender's Title Policy)
Premium Price (Owner's Title Policy)
Endorsement Price
Title Search Fee
Closing Protection Letter
Deed Preparation Fee
Other__________________
Other__________________
Total:
Company Name
Company Name
Company Name
Closing Costs
Government Recording Charge
Tax & Other Certifications
Overnight Mail
Wire Fee
Transfer Tax
Notary Fee
Settlement Fee
Document Preparation Fee
Email/Electronic Doc Fee
Other__________________
Other__________________
Total:
Drafting Note: This cost comparison tool has been developed as a guide that may be edited or
personalized for the individual needs of the state. States may change the order, add or remove
items to adhere to state law.
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Final Tips to Remember
Deal only with licensed professionals who’re in good standing in [INSERT STATE].
As soon as you make an offer on a house or choose a lender to refinance with, start shopping for title
insurance.
Decide up front who’ll pay for the title insurance policies.
Whoever buys the title insurance policy has the right to choose the title agent or title company.
A professional who recommends a title insurance company or agent to you may receive a commission
or referral fee.
Ask the seller which title insurance company they used.
Ask friends or family who recently bought a home if they would recommend their title
agent/company.
If you buy an owner’s policy, be sure the coverage is equal to the price you paid for your home.
Comparison shop, and get at least three quotes before you buy title insurance and closing services.
Ask about available discounts.
Ask title and closing agents for an itemized list of their fees and charges.
Ask for a copy of the title commitment at least three weeks before your closing date.
Know exactly what your title insurance policy will cover.
If your title agent also will be the closing agent, ask if closing protection coverage is available.
Ask the closing agent for a settlement statement at least one business day before your scheduled
closing.
Knowledge is power, so don’t be afraid to ask questions!
Read and understand all documents before signing them.
Request copies of all documents.
Keep a copy of your title insurance policy for as long as you own your property.
How to File a Title Insurance Claim
If an issue arises about your home’s title, contact your title insurance company as soon as possible. If you
don’t know the name of your title insurance company, check the paperwork you signed when you bought or
refinanced your home. You also can contact your title agent or closing agent for help.
The [INSERT DOI NAME] is Here to Help
For more information about buying insurance, please visit [INSERT DOI WEBSITE ADDRESS], or call
[INSERT TELEPHONE NUMBER].
As a consumer protection agency, the [INSERT DOI NAME] also can help if you believe an insurance agent
or company has misled you or acted improperly.
To file a complaint, please visit our website at [INSERT WEB ADDREESS], or send a written complaint and
any supporting documents to:
[DOI Logo]
[DOI Address]
[City, State Zip Code]
[DOI Telephone Numbers]
[DOI Website]
[DOI Facebook / Twitter Contact Information]
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Other Resources Available
To verify the license status of the professionals who will be helping you with your real estate transaction,
please contact:
Real Estate Agent [STATE AGENCY NAME]
[STATE AGENCY ADDRESS]
[CITY, STATE & ZIP CODE]
[AGENCY WEBSITE]
[AGENCY TELEPHONE NUMBER]
Bank/Mortgage Lender [STATE AGENCY NAME]
[STATE AGENCY ADDRESS]
[CITY, STATE & ZIP CODE]
[AGENCY WEBSITE]
[AGENCY TELEPHONE NUMBER]
Real Estate Appraiser [STATE AGENCY NAME]
[STATE AGENCY ADDRESS]
[CITY, STATE & ZIP CODE]
[AGENCY WEBSITE]
[AGENCY TELEPHONE NUMBER]
Insurance Agent / [STATE AGENCY NAME]
Insurance Company [STATE AGENCY ADDRESS]
and [CITY, STATE & ZIP CODE]
Title Agent [AGENCY WEBSITE]
Title Insurance Company [AGENCY TELEPHONE NUMBER]
Attorney [STATE AGENCY NAME]
[STATE AGENCY ADDRESS]
[CITY, STATE & ZIP CODE]
[AGENCY WEBSITE]
[AGENCY TELEPHONE NUMBER]
To find other useful information regarding the home buying process, please contact:
U.S. Department of Housing and Urban
Development
451 7
th
Street S.W.
Washington, DC 20410
202-708-1112
www.hud.gov
Consumer Financial Protection Bureau
P.O. Box 4503
Iowa City, Iowa 52244
855-411-2372
855-237-2392 (Fax)
http://www.consumerfinance.gov
National Flood Insurance Program
500 C Street SW
Washington, DC 20472
800-621-FEMA
www.FloodSmart.gov